Cancellation and No-Show Policy

At Glo Younger, we understand that life happens—whether it’s unexpected sickness, emergencies, or other unavoidable circumstances. We are compassionate towards these situations, but to ensure the best possible experience for all of our clients, we have policies in place that we kindly ask you to observe.

Cancellation Policy
We require a minimum of 24 hours' notice for all appointment cancellations. Failure to provide sufficient notice will result in the forfeiture of your deposit. For clients on a pre-paid treatment plan, the entire treatment session may be forfeited.

No-Show Policy
If you fail to attend your scheduled appointment without any prior notice, it will be treated the same as a late cancellation. Your deposit or treatment session will be forfeited.

Late Arrivals
If you arrive more than 15 minutes past your scheduled appointment time, we may not be able to proceed with the treatment due to timing constraints. In such cases, your deposit or pre-paid treatment will be forfeited.

We appreciate your understanding as these policies allow us to better accommodate all of our clients, ensuring that everyone receives the personalised care they deserve.